Date:Wed Nov 2,2016
Time:8:45 am -4:30 pm
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APCCAL is an association of Associations, established in 2007 with the aim to promote greater regional dialogue and knowledge sharing amongst the Call Centre industry associations within the Asia Pacific region. APCCAL was officially registered as a legal entity in Hong Kong on 2 June 2015. APCCAL is a network with representation from associations located in 11 Asian Pacific countries and cities, namely Australia, China, Hong Kong, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan and Thailand.
APCCAL EXPO 2016 Overview
Hong Kong Call Centre Association (HKCCA)is honored to have been selected as the host for Asia Pacific Contact Centre Association Leaders (APCCAL) EXPO 2016. Itwill be held inHong Kong Disneyland Resort with the theme of "Omni-channel Customer Experience".It is a 3-day event from 2to 4 November 16 which includes Leaders Meeting, Conference, Exhibition, Korean Night, Networking Cocktail, Contact Centre Visits, Awards Presentation and Gala Dinner.
For bookings and enquiries please refer to theHKCCA website.
EXPO Itinerary:DATE
|
ACTIVITIES
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2rd November
2016
|
Site visit to HKSAR 1823 Contact Centre
APCCAL Leaders Meeting
Welcome Dinner(by invitation)
|
3th November
2016
|
APCCAL EXPO Conferenceand Exhibition
Networking and Luckydraw
Korean Night(by invitation)
|
4th November
2016
|
Winner showcasevisits:
- HSBC Contact Centre
- HK Jockey Club Contact Centre
Cocktail Reception
Awards presentationand Gala Dinner
|
PERJALANAN :
18.10 Start dari Rumah
19.05 Berangkat menuju Bandara dg buss DAMRI penumpang cuma 3 orang, semua ke terminal 2 D. Masuk tol Mt Haryono padat merayap.
Depan komdak lancar dalam rol ,
20.15 sampe Bandara terminal 2 D , ( Old Town)
5.45 sampe bandara homgkong,
7.15 sarapan
Crown tower
JC
Coklat
Depis
Trem
Kamis :
- Disneyland
- save enviroment
- willing to learn
- willing to change
- be direct
- 4 key ( the four keys)
- SAfety
- Courtesy
- Show
- Efficirncy
Presentasi di disneyland
