APCCAL ( Asia Pasifik Call Center Association Leaders ) Expo 2016

APCCAL Expo 2016 Hong Kong Details:Where: Hong Kong
Date:Wed Nov 2,2016
Time:8:45 am -4:30 pm

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APCCAL is an association of Associations, established in 2007 with the aim to promote greater regional dialogue and knowledge sharing amongst the Call Centre industry associations within the Asia Pacific region. APCCAL was officially registered as a legal entity in Hong Kong on 2 June 2015. APCCAL is a network with representation from associations located in 11 Asian Pacific countries and cities, namely Australia, China, Hong Kong, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan and Thailand.

APCCAL EXPO 2016 Overview

Hong Kong Call Centre Association (HKCCA)is honored to have been selected as the host for Asia Pacific Contact Centre Association Leaders (APCCAL) EXPO 2016. Itwill be held inHong Kong Disneyland Resort with the theme of "Omni-channel Customer Experience".It is a 3-day event from 2to 4 November 16 which includes Leaders Meeting, Conference, Exhibition, Korean Night, Networking Cocktail, Contact Centre Visits, Awards Presentation and Gala Dinner.

For bookings and enquiries please refer to theHKCCA website.

EXPO Itinerary:DATE	ACTIVITIES
2rd November 2016	 Site visit to HKSAR 1823 Contact Centre  APCCAL Leaders Meeting  Welcome Dinner(by invitation)
3th November 2016	 APCCAL EXPO Conferenceand Exhibition  Networking and Luckydraw  Korean Night(by invitation)
4th November 2016	 Winner showcasevisits: - HSBC Contact Centre - HK Jockey Club Contact Centre  Cocktail Reception  Awards presentationand Gala Dinner

PERJALANAN :

18.10 Start dari Rumah

19.05 Berangkat menuju Bandara dg buss DAMRI penumpang cuma 3 orang, semua ke terminal 2 D. Masuk tol Mt Haryono padat merayap.

Depan komdak lancar dalam rol , 

20.15 sampe Bandara terminal 2 D , ( Old Town)

5.45 sampe bandara homgkong,

7.15 sarapan

Crown tower

JC 

Coklat

Depis

Trem

Kamis :

1. Disneyland
2. save enviroment
3. willing to learn
4. willing to change
5. be direct
6. 4 key ( the four keys)
7. SAfety
8. Courtesy
9. Show
10. Efficirncy

Presentasi di disneyland